Healios -- UK

A new interface to deliver mental health therapy to children and young people.

The Challenge

To design a new interface to deliver cognitive behavioural therapy to children and young people (11-17) that they can relate to and importantly, want to use.

Approach

We worked with the Healios clinical team and groups of children from ages 11-17 to design the chatbot character, tone of voice and interface, as well as the UX to ensure it fits seamlessly into their lives.

Outcome

A successfully tested brand concept, style guide and future insights for a successful launch. Within 6 months, the pilot product was successfully launched to approx. 5,000 children and young people across Europe.

Next: BASF