Open University -- UK

Helping students stay connected and motivated during their studies.

The Challenge

How might we encourage more students to successfully complete their course and gain their qualification?

Approach

We analysed tons of data, spoke to students and interviewed staff across the OU to spot where the opportunities lay. Working with the hand-picked project team, we came up with new ways to solve the known issues and prioritised them for impact. Proposition development, Design Sprint, prototype and test.

Outcome

A new mobile app to help students keep in touch and feel connected in an often isolated learning experience. A validated prototype, a business case and a prioritised roadmap for development. Pilot to be launched in Q1 2019.

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